Impactful storytelling
Visual design
Branding
Strategic planning
Usability testing
Wireframing
Prototyping
CSS, HTML
User research
Market research
Design systems
Content strategy
Site mapping
User flows
Figma
Sketch
Webflow
JIRA
Maze
Loom
Adobe Suite
Austin, TX// Dec 2022 - Present
In progress!
Austin, TX // Nov 2021 – Nov 2022
Refined our customer-facing application experience for direct enrollment. Increased policy purchases & lifted close rates through experimentation, conversion optimization, and user-faced testing. Led product design for our checkout & purchase experience.
Austin, TX // Aug 2019 – Oct 2021
Created branding, product direction, and mobile designs for Wordbud, an adaptive, language-learning app that delivers stories and reading content to people learning English in Taiwan
Austin, TX // Apr 2019
Determined product strategy, direction, and brand expression for a startup. Led a team through visual design, brand identity, and usability testing. Executed each aspect of the UX design process, from research and loose concepts through product conception and validation, to deliver 60 screen mockups and a interactive prototype for our client to present to investors.
Austin, TX // Feb - Apr 2019
Participated in a full-time UX design immersive focused on real-world applications of design principles. Created multiple projects, in-class and for clients. Researched, tested, and designed a new e-Commerce site for an Austin business to increase customer engagement.
Dover, NH // Feb 2016 – Jan 2018
Built 10 dashboards for clients like UPS & Disney to display claim information and improve customer experience. Spearheaded the migration of 10 production workflows, coordinating cross-collaboratively with the analyst team to help the team move to a more modern process. Executed complex production schedules for 200+ customer deliverables each month. Ranked in the top 10% of employee performance in 2016-17.
Kaikoura, New Zealand // Feb – Jul 2014
Coordinated Western science with the spiritual values of the indigenous Maori community. Conducted endangered species research in an outreach project that was taken over by local biologists. In 2016 my research led the city to change their lighting.
Self-employed // 2012 – 2017
Provided character concept illustration and art direction services for a variety of clients
Austin, TX
General Assembly UX Design Immersive
Claremont, CA
Bachelor of Arts, Biology
Contact me if you'd like to get something creative going together.
